問 想(xiang)去應聘高級運營經(jing)理的崗(gang)位(wei)(wei)，現(xian)在想(xiang)了解一下，請問(wen)高級運營經(jing)理的崗(gang)位(wei)(wei)職責是什么？

答 1、根(gen)據(ju)(ju)現(xian)(xian)行(xing)(xing)(xing)業務(wu)情(qing)(qing)(qing)(qing)況(kuang)，日常化(hua)監測通(tong)(tong)(tong)道的(de)運(yun)行(xing)(xing)(xing)的(de)質量(liang)，并確保各通(tong)(tong)(tong)道的(de)正常化(hua)運(yun)行(xing)(xing)(xing)； 2、負責(ze)通(tong)(tong)(tong)道業務(wu)規則(ze)的(de)變更(geng)，根(gen)據(ju)(ju)通(tong)(tong)(tong)道側情(qing)(qing)(qing)(qing)況(kuang)，及時(shi)(shi)做好通(tong)(tong)(tong)道業務(wu)的(de)變更(geng)協調、溝通(tong)(tong)(tong)和執(zhi)行(xing)(xing)(xing)工(gong)作(zuo)； 3、負責(ze)收(shou)集和監測通(tong)(tong)(tong)道數(shu)據(ju)(ju)指標，及時(shi)(shi)統(tong)計客戶短信(xin)提交量(liang)、成功發送率(lv)、未(wei)知率(lv)、失敗率(lv)等(deng)數(shu)據(ju)(ju)，并對(dui)數(shu)據(ju)(ju)進(jin)行(xing)(xing)(xing)分析，對(dui)問題(ti)點進(jin)行(xing)(xing)(xing)反饋和處(chu)理(li)(li)； 4、負責(ze)日常的(de)平(ping)(ping)臺巡檢(jian)工(gong)作(zuo)，對(dui)平(ping)(ping)臺運(yun)行(xing)(xing)(xing)情(qing)(qing)(qing)(qing)況(kuang)進(jin)行(xing)(xing)(xing)實時(shi)(shi)跟進(jin)，檢(jian)驗運(yun)營(ying)(ying)平(ping)(ping)臺的(de)功能可操作(zuo)情(qing)(qing)(qing)(qing)況(kuang)，對(dui)出現(xian)(xian)的(de)問題(ti)或(huo)(huo)(huo)異(yi)常進(jin)行(xing)(xing)(xing)協調處(chu)理(li)(li)； 5、跟進(jin)日常數(shu)據(ju)(ju)的(de)搜集情(qing)(qing)(qing)(qing)況(kuang)，進(jin)行(xing)(xing)(xing)匯總(zong)診(zhen)斷分析，通(tong)(tong)(tong)過(guo)數(shu)據(ju)(ju)的(de)分析處(chu)理(li)(li)及時(shi)(shi)發現(xian)(xian)平(ping)(ping)臺所(suo)出現(xian)(xian)的(de)問題(ti)或(huo)(huo)(huo)潛在問題(ti)，調整相應的(de)運(yun)營(ying)(ying)策略或(huo)(huo)(huo)方案(an)。