高級會員經理的崗位職責是什么?
問 我現(xian)在正(zheng)在找工作,在招聘網(wang)(wang)站看(kan)到了高級會員經理這一崗(gang)位,那么網(wang)(wang)站運營(ying)的(de)具(ju)體職責都有哪些(xie)呢?
答 1)負(fu)責規劃整體(ti)用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)運營(ying)策略,向用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)傳遞(di)產品價值,提高用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)活(huo)躍度,配合完成轉化,對各項用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)運營(ying)KPI指標負(fu)責; 2)建立有(you)效的用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)激勵(li)制度和(he)成長體(ti)系,提高用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)黏性,持(chi)續改善服務; 3)建立并帶領(ling)團隊完成用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)的拉新、留存(cun)、活(huo)躍,用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)資(zi)源; 4)持(chi)續進行用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)調(diao)查、競(jing)品調(diao)研、分析用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)行為、收集分析運營(ying)數據、挖掘用(yong)(yong)(yong)(yong)戶(hu)(hu)(hu)需求、調(diao)整運營(ying)策略。