問 我是(shi)部門的一名主(zhu)管，在平時的工作(zuo)中與(yu)(yu)員工的交流不少，但是(shi)效果不是(shi)很好，我該如(ru)何與(yu)(yu)員工進行有(you)效的溝通呢？

答(da) 在與(yu)員(yuan)工(gong)(gong)(gong)交流時要(yao)將自己(ji)的觀點(dian)和意(yi)見(jian)表達明了，認真傾聽員(yuan)工(gong)(gong)(gong)的意(yi)見(jian)和想法(fa)，同時善于利用語(yu)言藝術調動(dong)(dong)員(yuan)工(gong)(gong)(gong)的積極性(xing)和主動(dong)(dong)性(xing)，對(dui)員(yuan)工(gong)(gong)(gong)的意(yi)見(jian)表示重視，盡量(liang)與(yu)員(yuan)工(gong)(gong)(gong)達成共(gong)識(shi)，即使有分歧也要(yao)冷靜處理，避免(mian)對(dui)員(yuan)工(gong)(gong)(gong)造成心(xin)理上(shang)的傷(shang)害。