負(fu)(fu)責(ze)(ze)(ze)(ze)商場(chang)(chang)(chang)營業(ye)時間巡視檢(jian)(jian)查,包(bao)括員工(gong)(gong)考勤、商鋪開閉(bi)店時間、營業(ye)員服務規范、儀(yi)容儀(yi)表規范、勞動紀律(lv)等;登記(ji)潛在(zai)租(zu)戶(hu),接待部門(men)以(yi)外相關業(ye)務征詢;負(fu)(fu)責(ze)(ze)(ze)(ze)整理(li)、建立購(gou)物(wu)廣場(chang)(chang)(chang)租(zu)賃市(shi)場(chang)(chang)(chang)信息(xi)檔(dang)案。催(cui)負(fu)(fu)責(ze)(ze)(ze)(ze)接待顧(gu)客及(ji)業(ye)戶(hu)投訴(su),一般投訴(su)第(di)一時間予以(yi)解決;疑難投訴(su)第(di)一時間上報部門(men)主管或部門(men)經(jing)理(li);做(zuo)好(hao)投訴(su)登記(ji)、跟(gen)蹤回訪工(gong)(gong)作(zuo)(zuo)(zuo);負(fu)(fu)責(ze)(ze)(ze)(ze)定期召開營業(ye)員培(pei)訓及(ji)店長會議、每日召開營業(ye)員晨會工(gong)(gong)作(zuo)(zuo)(zuo);負(fu)(fu)責(ze)(ze)(ze)(ze)現(xian)場(chang)(chang)(chang)管理(li),衛生、迎送賓、開閉(bi)店等工(gong)(gong)作(zuo)(zuo)(zuo);負(fu)(fu)責(ze)(ze)(ze)(ze)檢(jian)(jian)查營業(ye)員服務、著(zhu)裝等工(gong)(gong)作(zuo)(zuo)(zuo);負(fu)(fu)責(ze)(ze)(ze)(ze)應關注廣場(chang)(chang)(chang)照明設備的正常使用及(ji)效(xiao)果工(gong)(gong)作(zuo)(zuo)(zuo);
負(fu)(fu)責(ze)(ze)商(shang)場(chang)營(ying)(ying)業(ye)(ye)時(shi)間(jian)巡(xun)視檢(jian)查,包括員(yuan)(yuan)工(gong)(gong)(gong)考(kao)勤、商(shang)鋪開(kai)(kai)閉(bi)店(dian)時(shi)間(jian)、營(ying)(ying)業(ye)(ye)員(yuan)(yuan)服務(wu)規范、儀(yi)容(rong)儀(yi)表規范、勞動紀律等(deng);登記潛在(zai)租戶(hu),接待(dai)部(bu)門以(yi)外(wai)相關(guan)業(ye)(ye)務(wu)征詢;負(fu)(fu)責(ze)(ze)整(zheng)理、建立購物廣(guang)場(chang)租賃市(shi)場(chang)信息(xi)檔案。催負(fu)(fu)責(ze)(ze)接待(dai)顧客及(ji)業(ye)(ye)戶(hu)投(tou)訴(su),一般(ban)投(tou)訴(su)第(di)一時(shi)間(jian)予以(yi)解決(jue);疑難投(tou)訴(su)第(di)一時(shi)間(jian)上(shang)報(bao)部(bu)門主管(guan)或部(bu)門經理;做好投(tou)訴(su)登記、跟(gen)蹤(zong)回(hui)訪工(gong)(gong)(gong)作(zuo);負(fu)(fu)責(ze)(ze)定期(qi)召開(kai)(kai)營(ying)(ying)業(ye)(ye)員(yuan)(yuan)培訓及(ji)店(dian)長會議、每日召開(kai)(kai)營(ying)(ying)業(ye)(ye)員(yuan)(yuan)晨會工(gong)(gong)(gong)作(zuo);負(fu)(fu)責(ze)(ze)現場(chang)管(guan)理,衛生、迎送賓、開(kai)(kai)閉(bi)店(dian)等(deng)工(gong)(gong)(gong)作(zuo);負(fu)(fu)責(ze)(ze)檢(jian)查營(ying)(ying)業(ye)(ye)員(yuan)(yuan)服務(wu)、著裝(zhuang)等(deng)工(gong)(gong)(gong)作(zuo);負(fu)(fu)責(ze)(ze)應關(guan)注廣(guang)場(chang)照明設備的正常使用及(ji)效果(guo)工(gong)(gong)(gong)作(zuo);