問 我想知道(dao)，在餐廳做主(zhu)管的具體工作內容有哪些呢(ni)？主(zhu)管的崗位職責(ze)是什(shen)么(me)？

答 1、認真貫徹餐(can)飲部經理意圖，積極落實各個時(shi)期(qi)的工(gong)(gong)(gong)作(zuo)(zuo)任務和日常運轉工(gong)(gong)(gong)作(zuo)(zuo)。 2、具(ju)有為賓館(guan)多作(zuo)(zuo)貢獻的精(jing)神，不(bu)(bu)斷(duan)提(ti)高(gao)管理，業(ye)(ye)(ye)(ye)務上精(jing)益求精(jing)。 3、擬(ni)訂本餐(can)廳的服務標(biao)準，工(gong)(gong)(gong)作(zuo)(zuo)程(cheng)序(xu)。 4、對下屬員工(gong)(gong)(gong)進行(xing)定期(qi)業(ye)(ye)(ye)(ye)務培訓，不(bu)(bu)斷(duan)提(ti)高(gao)員工(gong)(gong)(gong)的業(ye)(ye)(ye)(ye)務素質和服務技(ji)巧，掌握員工(gong)(gong)(gong)的思想動態。 5、熱情待客，態度謙和，妥善(shan)處理客人(ren)(ren)投訴，不(bu)(bu)斷(duan)改善(shan)服務質量(liang)，加強現場(chang)督導，營業(ye)(ye)(ye)(ye)時(shi)間堅持(chi)在一線指揮，及時(shi)發現和糾正服務中產(chan)生(sheng)(sheng)的問題(ti)。與(yu)客人(ren)(ren)建立良好(hao)(hao)(hao)的關系，并將(jiang)客人(ren)(ren)對食品(pin)的意見轉告總廚(chu)師(shi)長(chang)，以改進工(gong)(gong)(gong)作(zuo)(zuo)。 6、嚴格管理本餐(can)廳的設(she)備、物資、用(yong)(yong)具(ju)等，做(zuo)(zuo)到(dao)帳物相(xiang)符，保(bao)持(chi)規定的完(wan)好(hao)(hao)(hao)率。 7、抓好(hao)(hao)(hao)餐(can)具(ju)、用(yong)(yong)具(ju)的清潔衛(wei)生(sheng)(sheng)，保(bao)持(chi)餐(can)廳的環境衛(wei)生(sheng)(sheng)。 8、做(zuo)(zuo)好(hao)(hao)(hao)餐(can)廳完(wan)全和防(fang)火工(gong)(gong)(gong)作(zuo)(zuo)。 9、做(zuo)(zuo)好(hao)(hao)(hao)工(gong)(gong)(gong)作(zuo)(zuo)日志，搞好(hao)(hao)(hao)交接(jie)班工(gong)(gong)(gong)作(zuo)(zuo)，做(zuo)(zuo)好(hao)(hao)(hao)工(gong)(gong)(gong)作(zuo)(zuo)計(ji)劃和工(gong)(gong)(gong)作(zuo)(zuo)總結。