問 最近看到有招聘駐(zhu)(zhu)店藥(yao)師(shi)崗位的，想了解(jie)一下，駐(zhu)(zhu)店藥(yao)師(shi)崗位職責是什么？

答 ?藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)管理(li)(li)(li)(li)(li)(li) 1.庫存合(he)理(li)(li)(li)(li)(li)(li)：有(you)(you)(you)效(xiao)(xiao)(xiao)控制補貨及(ji)(ji)(ji)銷(xiao)售。對不(bu)合(he)理(li)(li)(li)(li)(li)(li)庫存，能及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)采取方(fang)法進行處(chu)(chu)理(li)(li)(li)(li)(li)(li)。 2.藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)驗收：及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)、準確(que)、迅速驗收，發現(xian)問題按要(yao)(yao)求記(ji)錄(lu)(lu)、處(chu)(chu)理(li)(li)(li)(li)(li)(li)。 3.效(xiao)(xiao)(xiao)期(qi)管理(li)(li)(li)(li)(li)(li)：藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)效(xiao)(xiao)(xiao)期(qi)預警表填報及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)，數據準確(que)。對店(dian)(dian)內(nei)(nei)(nei)近效(xiao)(xiao)(xiao)期(qi)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)，明確(que)其賣點、優點、特點。采用(yong)多種(zhong)措(cuo)施管理(li)(li)(li)(li)(li)(li)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)效(xiao)(xiao)(xiao)期(qi)，貨架上無近效(xiao)(xiao)(xiao)期(qi)1個月以(yi)下(xia)的(de)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)。 4.質(zhi)量檔案：進口藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)檢報告與注冊證管理(li)(li)(li)(li)(li)(li)規(gui)(gui)范有(you)(you)(you)序，店(dian)(dian)內(nei)(nei)(nei)所有(you)(you)(you)人(ren)(ren)(ren)(ren)員均可(ke)在5分鐘內(nei)(nei)(nei)査找。其他質(zhi)量擋(dang)案亦有(you)(you)(you)效(xiao)(xiao)(xiao)期(qi)規(gui)(gui)范管理(li)(li)(li)(li)(li)(li)。 5.藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)養(yang)護:重視對藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)、設(she)(she)備的(de)養(yang)護。對藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)受(shou)潮、霉變、蟲姓、變色等(deng)現(xian)象處(chu)(chu)理(li)(li)(li)(li)(li)(li)、記(ji)錄(lu)(lu)及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)、完(wan)整(zheng)。 6.藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)退(tui)(tui)庫：設(she)(she)立明顯的(de)退(tui)(tui)貨區(店(dian)(dian)內(nei)(nei)(nei)員工周(zhou)知(zhi)(zhi)(zhi)(zhi))。要(yao)(yao)求店(dian)(dian)內(nei)(nei)(nei)所有(you)(you)(you)人(ren)(ren)(ren)(ren)員均會(hui)査看退(tui)(tui)貨通(tong)知(zhi)(zhi)(zhi)(zhi)，并按公(gong)司通(tong)知(zhi)(zhi)(zhi)(zhi)要(yao)(yao)求處(chu)(chu)理(li)(li)(li)(li)(li)(li)需退(tui)(tui)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)。能為公(gong)司提(ti)供需退(tui)(tui)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)信息。 ?專(zhuan)業服務 1.藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)知(zhi)(zhi)(zhi)(zhi)識(shi)：樂于并善于學習。熟(shu)(shu)知(zhi)(zhi)(zhi)(zhi)店(dian)(dian)內(nei)(nei)(nei)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)的(de)功效(xiao)(xiao)(xiao)、不(bu)良(liang)(liang)反(fan)應、配伍禁忌、使(shi)(shi)用(yong)注意(yi)、同類藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)的(de)不(bu)同特點。熟(shu)(shu)知(zhi)(zhi)(zhi)(zhi)臨床醫學知(zhi)(zhi)(zhi)(zhi)識(shi)。 2.信息咨詢：了解顧(gu)(gu)(gu)(gu)客(ke)病(bing)情(qing)(qing)、病(bing)史、用(yong)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)情(qing)(qing)況、過敏史等(deng)；熟(shu)(shu)悉常見病(bing)情(qing)(qing)的(de)健(jian)康保健(jian)知(zhi)(zhi)(zhi)(zhi)識(shi)，能為顧(gu)(gu)(gu)(gu)客(ke)提(ti)供合(he)理(li)(li)(li)(li)(li)(li)指(zhi)導。熟(shu)(shu)悉老(lao)顧(gu)(gu)(gu)(gu)客(ke)的(de)健(jian)康樣案內(nei)(nei)(nei)容(rong)，及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)為其提(ti)供健(jian)康信息。 3.用(yong)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)指(zhi)導：幫助顧(gu)(gu)(gu)(gu)客(ke)正確(que)選購藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)。確(que)認患者(zhe)知(zhi)(zhi)(zhi)(zhi)道如何(he)服藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)，避免不(bu)良(liang)(liang)反(fan)應的(de)發生。調整(zheng)用(yong)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)，改進治療(liao)方(fang)案。 4.處(chu)(chu)方(fang)調配：對針(zhen)劑(ji)、二類精神藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)要(yao)(yao)設(she)(she)專(zhuan)柜(ju)專(zhuan)鎖(suo)；設(she)(she)處(chu)(chu)方(fang)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)銷(xiao)售記(ji)錄(lu)(lu),購藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)者(zhe)簽字(zi)。對顧(gu)(gu)(gu)(gu)客(ke)處(chu)(chu)方(fang)中(zhong)不(bu)合(he)理(li)(li)(li)(li)(li)(li)之處(chu)(chu)及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)指(zhi)出，提(ti)醒顧(gu)(gu)(gu)(gu)客(ke)并記(ji)錄(lu)(lu)。為顧(gu)(gu)(gu)(gu)客(ke)提(ti)供改善處(chu)(chu)方(fang)的(de)建議。 ?顧(gu)(gu)(gu)(gu)客(ke)投訴 受(shou)理(li)(li)(li)(li)(li)(li)反(fan)饋(kui)：完(wan)整(zheng)記(ji)錄(lu)(lu)顧(gu)(gu)(gu)(gu)客(ke)投訴的(de)藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)物不(bu)良(liang)(liang)反(fan)應，及(ji)(ji)(ji)時(shi)(shi)(shi)(shi)跟蹤處(chu)(chu)理(li)(li)(li)(li)(li)(li)并與顧(gu)(gu)(gu)(gu)客(ke)進行投訴反(fan)饋(kui)。 化顧(gu)(gu)(gu)(gu)客(ke)投訴為顧(gu)(gu)(gu)(gu)客(ke)忠誠(cheng)。 ?員工培訓(xun) 1.政(zheng)策(ce)法規(gui)(gui)：掌握醫藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)管理(li)(li)(li)(li)(li)(li)法規(gui)(gui)和政(zheng)策(ce)；使(shi)(shi)門坑所有(you)(you)(you)人(ren)(ren)(ren)(ren)員熟(shu)(shu)悉相(xiang)應內(nei)(nei)(nei)容(rong)。 2.專(zhuan)業培訓(xun)：進行藥(yao)(yao)(yao)(yao)(yao)(yao)(yao)(yao)品(pin)(pin)的(de)質(zhi)量、療(liao)效(xiao)(xiao)(xiao)、不(bu)良(liang)(liang)反(fan)應等(deng)內(nei)(nei)(nei)容(rong)的(de)店(dian)(dian)內(nei)(nei)(nei)培訓(xun)，使(shi)(shi)門店(dian)(dian)所有(you)(you)(you)人(ren)(ren)(ren)(ren)員掌握相(xiang)關知(zhi)(zhi)(zhi)(zhi)識(shi)。