問 我之前(qian)在洗染店(dian)上過班，最近(jin)看到有在招聘洗染店(dian)店(dian)長的(de)，想(xiang)問一(yi)下洗染店(dian)店(dian)長的(de)崗(gang)位職責是什么？

答 1、經營(ying)管(guan)(guan)理(li)：帶領全店員工(gong)(gong)(gong)努(nu)力(li)完成(cheng)公(gong)司下(xia)達(da)的(de)(de)各項經營(ying)指標(biao)和(he)(he)服(fu)務(wu)目標(biao)；嚴格執行(xing)公(gong)司制定的(de)(de)工(gong)(gong)(gong)作規范及程(cheng)序、促銷方案，嚴守(shou)工(gong)(gong)(gong)作標(biao)準，細(xi)化工(gong)(gong)(gong)作規范，做(zuo)到管(guan)(guan)理(li)科(ke)學(xue)；全面(mian)理(li)解公(gong)司的(de)(de)4399免费视(shi)频，了解連鎖(suo)企業(ye)的(de)(de)經營(ying)理(li)念，掌握行(xing)業(ye)動態，收集行(xing)業(ye)信息。 2、員工(gong)(gong)(gong)管(guan)(guan)理(li)：全面(mian)考核員工(gong)(gong)(gong)的(de)(de)工(gong)(gong)(gong)作質(zhi)(zhi)量(liang)(liang)和(he)(he)紀律，經常(chang)組(zu)織員工(gong)(gong)(gong)進行(xing)業(ye)務(wu)培(pei)訓，開展崗位(wei)練兵；安(an)排(pai)調度(du)好員工(gong)(gong)(gong)的(de)(de)分工(gong)(gong)(gong)，交接班(ban)及作息時間；關心員工(gong)(gong)(gong)生(sheng)活，營(ying)造愉快工(gong)(gong)(gong)作氛(fen)圍。 3、服(fu)務(wu)管(guan)(guan)理(li)：實施全面(mian)質(zhi)(zhi)量(liang)(liang)管(guan)(guan)理(li)工(gong)(gong)(gong)作，抓(zhua)好洗衣流程(cheng)各個環節事前、事中、事后的(de)(de)質(zhi)(zhi)量(liang)(liang)控制，杜絕衣物(wu)丟(diu)失現象，減少串色(se)等其他質(zhi)(zhi)量(liang)(liang)事故(gu)。 4、顧(gu)客(ke)(ke)(ke)管(guan)(guan)理(li)：做(zuo)好顧(gu)客(ke)(ke)(ke)信息管(guan)(guan)理(li)，提(ti)(ti)高(gao)顧(gu)客(ke)(ke)(ke)的(de)(de)消(xiao)費(fei)忠誠度(du)，擴大消(xiao)費(fei)顧(gu)客(ke)(ke)(ke)群；處理(li)好顧(gu)客(ke)(ke)(ke)的(de)(de)投訴。 5、財(cai)務(wu)管(guan)(guan)理(li):遵循公(gong)司制定的(de)(de)各項財(cai)務(wu)工(gong)(gong)(gong)作規范，負責(ze)匯總每天的(de)(de)財(cai)務(wu)報表,提(ti)(ti)交相關部門；負責(ze)店鋪的(de)(de)財(cai)務(wu)安(an)全。 6、安(an)全和(he)(he)衛生(sheng)管(guan)(guan)理(li)：檢查店鋪標(biao)準化CI形(xing)象的(de)(de)規范和(he)(he)整潔,安(an)排(pai)維(wei)護(hu)店內(nei)外清潔和(he)(he)衛生(sheng)，注意防(fang)火(huo)、防(fang)盜，確保(bao)安(an)全生(sheng)產。