問(wen) 弟(di)弟(di)想去(qu)咖啡廳面試經(jing)理的(de)崗位，這個(ge)崗位具體(ti)都是做些什(shen)么工作啊？

答 1.熟悉主(zhu)要目標市(shi)場，了解(jie)消費者需求，有針對(dui)(dui)性開發和(he)提(ti)供能(neng)滿(man)足需求的(de)(de)咖(ka)(ka)啡(fei)廳(ting)(ting)(ting)產(chan)品和(he)服務。 2.加強對(dui)(dui)采(cai)購、驗(yan)收和(he)儲存的(de)(de)管(guan)(guan)理(li)與(yu)控(kong)制(zhi)，降低成(cheng)本。 3.編(bian)制(zhi)日常管(guan)(guan)理(li)制(zhi)度(du)及督導(dao)(dao)層(ceng)工(gong)(gong)(gong)(gong)作程序(xu)(xu)、標準(zhun)，審定(ding)(ding)操作層(ceng)工(gong)(gong)(gong)(gong)作程序(xu)(xu)、標準(zhun)，參與(yu)咖(ka)(ka)啡(fei)廳(ting)(ting)(ting)工(gong)(gong)(gong)(gong)作計(ji)劃(hua)(hua)、經營(ying)預算等，并(bing)(bing)督促和(he)檢(jian)查員(yuan)(yuan)工(gong)(gong)(gong)(gong)認(ren)真貫徹(che)執(zhi)行。 4.負(fu)(fu)(fu)責(ze)(ze)制(zhi)定(ding)(ding)工(gong)(gong)(gong)(gong)作計(ji)劃(hua)(hua)，籌劃(hua)(hua)設(she)(she)計(ji)固(gu)定(ding)(ding)菜單(dan)和(he)變(bian)動(dong)菜單(dan)，適時編(bian)制(zhi)主(zhu)題活動(dong)的(de)(de)策劃(hua)(hua)、運作、推廣(guang)(guang)計(ji)劃(hua)(hua)書(shu)。 5.負(fu)(fu)(fu)責(ze)(ze)人(ren)(ren)員(yuan)(yuan)招聘，發揮全(quan)(quan)員(yuan)(yuan)積(ji)極性,監(jian)督實(shi)(shi)施(shi)各(ge)項培訓計(ji)劃(hua)(hua)，實(shi)(shi)施(shi)有效(xiao)(xiao)激勵手段。 6.負(fu)(fu)(fu)責(ze)(ze)定(ding)(ding)期(qi)對(dui)(dui)下屬進(jin)行績效(xiao)(xiao)評估，按考核制(zhi)度(du)提(ti)出書(shu)面升降級建議。 7.與(yu)其他部(bu)(bu)門共(gong)同(tong)分析經營(ying)成(cheng)本,采(cai)取(qu)有效(xiao)(xiao)措施(shi)，加強成(cheng)本控(kong)制(zhi)。 8.制(zhi)定(ding)(ding)和(he)實(shi)(shi)施(shi)各(ge)項咖(ka)(ka)啡(fei)廳(ting)(ting)(ting)的(de)(de)推廣(guang)(guang)計(ji)劃(hua)(hua)，促進(jin)宴會(hui)(hui)銷售，加強宴會(hui)(hui)組(zu)織管(guan)(guan)理(li)，提(ti)高宴會(hui)(hui)服務質量。 9.負(fu)(fu)(fu)責(ze)(ze)咖(ka)(ka)啡(fei)廳(ting)(ting)(ting)、酒吧、管(guan)(guan)事(shi)部(bu)(bu)等部(bu)(bu)門之間的(de)(de)協調(diao)工(gong)(gong)(gong)(gong)作,負(fu)(fu)(fu)責(ze)(ze)督導(dao)(dao)、檢(jian)查咖(ka)(ka)啡(fei)廳(ting)(ting)(ting)服務質量及各(ge)廚房(fang)生產(chan)質量。 10.負(fu)(fu)(fu)責(ze)(ze)廣(guang)(guang)泛征(zheng)集客人(ren)(ren)意見(jian)和(he)建議，合理(li)處理(li)賓(bin)(bin)客投訴，組(zu)織調(diao)整管(guan)(guan)理(li)制(zhi)度(du)、工(gong)(gong)(gong)(gong)作程序(xu)(xu)并(bing)(bing)予以落實(shi)(shi)。 11.負(fu)(fu)(fu)責(ze)(ze)檢(jian)查員(yuan)(yuan)工(gong)(gong)(gong)(gong)儀表、儀容(rong)和(he)執(zhi)行規章制(zhi)度(du)的(de)(de)情況，按獎懲制(zhi)度(du)實(shi)(shi)施(shi)獎懲。 12.負(fu)(fu)(fu)責(ze)(ze)所轄(xia)范圍(wei)內的(de)(de)安全(quan)(quan)管(guan)(guan)理(li)工(gong)(gong)(gong)(gong)作，向賓(bin)(bin)客提(ti)供安全(quan)(quan)的(de)(de)就餐環境、衛生食品，向員(yuan)(yuan)工(gong)(gong)(gong)(gong)提(ti)供安全(quan)(quan)的(de)(de)工(gong)(gong)(gong)(gong)作環境，負(fu)(fu)(fu)責(ze)(ze)督導(dao)(dao)下屬對(dui)(dui)所轄(xia)范圍(wei)內的(de)(de)設(she)(she)施(shi)、設(she)(she)備進(jin)行維(wei)護保養管(guan)(guan)理(li)。 13.按時參加上級組(zu)織的(de)(de)各(ge)種會(hui)(hui)議，并(bing)(bing)通過會(hui)(hui)議向下屬傳(chuan)達(da)(da)、布置(zhi)工(gong)(gong)(gong)(gong)作任務，確保政令傳(chuan)達(da)(da)暢通和(he)任務逐級落實(shi)(shi)。 14.掌握員(yuan)(yuan)工(gong)(gong)(gong)(gong)思想動(dong)態，解(jie)決員(yuan)(yuan)工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作、生活問題。