問 你好(hao)，最近(jin)看到有家旅行社外(wai)聯部正(zheng)在招(zhao)聘員工，我(wo)想問一下外(wai)聯部的崗位職責是什么？

答 外(wai)聯部(bu)(bu)是(shi)(shi)旅(lv)(lv)行(xing)社(she)業(ye)(ye)務職(zhi)能部(bu)(bu)門(men)，它的(de)(de)(de)(de)(de)(de)正常(chang)運轉(zhuan)和操作直接影(ying)響、決定旅(lv)(lv)行(xing)社(she)旅(lv)(lv)游(you)市(shi)(shi)場的(de)(de)(de)(de)(de)(de)開拓及(ji)發(fa)展。 1、外(wai)聯部(bu)(bu)作為公(gong)(gong)(gong)(gong)(gong)司(si)業(ye)(ye)務職(zhi)能部(bu)(bu)門(men)，是(shi)(shi)公(gong)(gong)(gong)(gong)(gong)司(si)對(dui)外(wai)宣傳(chuan)(chuan)的(de)(de)(de)(de)(de)(de)活廣告(gao)，其(qi)工(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)身兼發(fa)展公(gong)(gong)(gong)(gong)(gong)司(si)現有(you)業(ye)(ye)務、開拓公(gong)(gong)(gong)(gong)(gong)司(si)未來旅(lv)(lv)游(you)市(shi)(shi)場的(de)(de)(de)(de)(de)(de)雙重(zhong)任務。 2、外(wai)聯部(bu)(bu)工(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)應不(bu)(bu)斷(duan)了解和豐(feng)富自己(ji)(ji)的(de)(de)(de)(de)(de)(de)旅(lv)(lv)游(you)知識面，善于洞察和分析瞬(shun)息萬變的(de)(de)(de)(de)(de)(de)旅(lv)(lv)游(you)市(shi)(shi)場，熟練掌(zhang)握(wo)(wo)公(gong)(gong)(gong)(gong)(gong)司(si)的(de)(de)(de)(de)(de)(de)旅(lv)(lv)游(you)資(zi)料內(nei)容和季節(jie)性報(bao)價(jia)，以(yi)確保對(dui)外(wai)報(bao)價(jia)的(de)(de)(de)(de)(de)(de)可(ke)靠性、可(ke)行(xing)性及(ji)準確性。 3、外(wai)聯部(bu)(bu)人(ren)(ren)員(yuan)(yuan)(yuan)要發(fa)揚不(bu)(bu)怕吃苦、艱苦創業(ye)(ye)的(de)(de)(de)(de)(de)(de)精神，要敢于面對(dui)激(ji)烈的(de)(de)(de)(de)(de)(de)市(shi)(shi)場競爭，積極地發(fa)揮自己(ji)(ji)的(de)(de)(de)(de)(de)(de)主(zhu)觀(guan)能動性，利用公(gong)(gong)(gong)(gong)(gong)司(si)宣傳(chuan)(chuan)資(zi)料，深(shen)入旅(lv)(lv)游(you)市(shi)(shi)場及(ji)客(ke)(ke)(ke)(ke)戶(hu)(hu)，不(bu)(bu)斷(duan)擴大(da)公(gong)(gong)(gong)(gong)(gong)司(si)的(de)(de)(de)(de)(de)(de)影(ying)響力和組團(tuan)客(ke)(ke)(ke)(ke)源。 4、外(wai)聯部(bu)(bu)業(ye)(ye)務人(ren)(ren)員(yuan)(yuan)(yuan)所獲得的(de)(de)(de)(de)(de)(de)市(shi)(shi)場信(xin)息應及(ji)時反饋(kui)給(gei)公(gong)(gong)(gong)(gong)(gong)司(si)領導，以(yi)便公(gong)(gong)(gong)(gong)(gong)司(si)隨(sui)(sui)時處理和消化。 5、外(wai)聯人(ren)(ren)員(yuan)(yuan)(yuan)應嚴格(ge)遵守(shou)和執行(xing)公(gong)(gong)(gong)(gong)(gong)司(si)的(de)(de)(de)(de)(de)(de)各(ge)項規章制度，嚴禁倒(dao)客(ke)(ke)(ke)(ke)和賣客(ke)(ke)(ke)(ke)，不(bu)(bu)做有(you)損(sun)于公(gong)(gong)(gong)(gong)(gong)司(si)利益(yi)及(ji)集體形(xing)象的(de)(de)(de)(de)(de)(de)事。 6、外(wai)聯人(ren)(ren)員(yuan)(yuan)(yuan)要隨(sui)(sui)時保持同(tong)計調部(bu)(bu)門(men)的(de)(de)(de)(de)(de)(de)密切聯系，隨(sui)(sui)時反饋(kui)信(xin)息，掌(zhang)握(wo)(wo)和了解最新的(de)(de)(de)(de)(de)(de)團(tuan)隊(dui)報(bao)價(jia)。 7、整(zheng)理公(gong)(gong)(gong)(gong)(gong)司(si)老(lao)客(ke)(ke)(ke)(ke)戶(hu)(hu)的(de)(de)(de)(de)(de)(de)有(you)關(guan)資(zi)料，特別是(shi)(shi)單位(wei)性質發(fa)出的(de)(de)(de)(de)(de)(de)旅(lv)(lv)游(you)團(tuan)隊(dui)客(ke)(ke)(ke)(ke)戶(hu)(hu)資(zi)料，實行(xing)電話回訪，盡量鞏(gong)固老(lao)客(ke)(ke)(ke)(ke)戶(hu)(hu)。