問 朋友一直(zhi)想要找(zhao)個酒店方面的工作，酒店房(fang)口(kou)部(bu)經理的崗位職責(ze)是什么？

答 1.接(jie)受(shou)客房(fang)(fang)部(bu)(bu)經(jing)(jing)理(li)的(de)(de)督(du)導(dao)，直(zhi)接(jie)向客房(fang)(fang)部(bu)(bu)經(jing)(jing)理(li)負(fu)責，配合并(bing)監督(du)客房(fang)(fang)銷售控制工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo),保障客房(fang)(fang)最高的(de)(de)出租率(lv)和(he)經(jing)(jing)濟收入。 2.監督(du)、指導(dao)、協調房(fang)(fang)口部(bu)(bu)的(de)(de)全部(bu)(bu)房(fang)(fang)務工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)，為住客提(ti)供規范化(hua)、程序化(hua)、制度(du)化(hua)的(de)(de)優(you)質(zhi)服(fu)務。 3.負(fu)責制定(ding)房(fang)(fang)口部(bu)(bu)的(de)(de)年(nian)度(du)財務預算(suan)(suan)，包括清潔用(yong)(yong)(yong)具(ju)、日(ri)常(chang)(chang)消耗用(yong)(yong)(yong)品(pin)(pin)(pin)等。 4.定(ding)期核(he)算(suan)(suan)各(ge)種物(wu)品(pin)(pin)(pin)的(de)(de)消耗量，嚴格控制曰(yue)常(chang)(chang)用(yong)(yong)(yong)品(pin)(pin)(pin)的(de)(de)損耗，減少浪費(fei)。 5.巡視各(ge)樓層及(ji)公(gong)共區域(yu)，檢查員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)態(tai)度(du)、工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)表現，并(bing)進行(xing)公(gong)正(zheng)的(de)(de)評(ping)估,獎優(you)罰劣，確保優(you)質(zhi)的(de)(de)服(fu)務和(he)設備(bei)的(de)(de)完好。 6.組織、主持每周主管(guan)例會，聽取匯報，布(bu)置(zhi)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo),解決工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)中遇到(dao)的(de)(de)難題。 7.督(du)査各(ge)主管(guan)的(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)效率(lv)，糾正(zheng)偏(pian)差，加強(qiang)部(bu)(bu)門之間(jian)的(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)關系，建立工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)的(de)(de)完整檔案(an)體系。 8.經(jing)(jing)常(chang)(chang)與前廳經(jing)(jing)理(li)保持聯(lian)系，了(le)解賓客對房(fang)(fang)務的(de)(de)各(ge)項意見。 9.積(ji)極了(le)解酒(jiu)店房(fang)(fang)口用(yong)(yong)(yong)品(pin)(pin)(pin)的(de)(de)新產品(pin)(pin)(pin)及(ji)管(guan)理(li)經(jing)(jing)驗，擇優(you)選購酒(jiu)店日(ri)常(chang)(chang)消耗用(yong)(yong)(yong)品(pin)(pin)(pin)。 10.督(du)導(dao)各(ge)級主管(guan)人(ren)員(yuan)(yuan)，對所屬主管(guan)人(ren)員(yuan)(yuan)的(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)態(tai)度(du)、工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)表現進行(xing)公(gong)正(zheng)的(de)(de)評(ping)估，獎優(you)罰劣。 11.與工(gong)(gong)(gong)(gong)(gong)程部(bu)(bu)門聯(lian)絡，對客房(fang)(fang)的(de)(de)各(ge)項維修(xiu)及(ji)保養提(ti)出意見，制定(ding)客房(fang)(fang)定(ding)期維修(xiu)方案(an)和(he)能源節約方案(an)。