案場經理的崗位職責是什么?
問 最近(jin)想去應聘案場經(jing)歷這個崗位,誰知道這個工(gong)作(zuo)的(de)崗位職責是什么?
答 1、負(fu)責(ze)(ze)(ze)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)案(an)場(chang)(chang)的(de)(de)(de)(de)(de)(de)全面工(gong)(gong)(gong)作(zuo)(zuo)(zuo)負(fu)責(ze)(ze)(ze)項(xiang)目客(ke)戶(hu)從來訪(fang)至交房后(hou)的(de)(de)(de)(de)(de)(de)聯(lian)(lian)絡,維護工(gong)(gong)(gong)作(zuo)(zuo)(zuo)。 2、負(fu)責(ze)(ze)(ze)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)許可證(zheng)(zheng)、物價審批文件等(deng)的(de)(de)(de)(de)(de)(de)辦(ban)(ban)法工(gong)(gong)(gong)作(zuo)(zuo)(zuo)。 3、負(fu)責(ze)(ze)(ze)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)部(bu)(bu)的(de)(de)(de)(de)(de)(de)裝修組(zu)織(zhi)、驗收(shou)及(ji)現場(chang)(chang)布(bu)置(策劃部(bu)(bu)協(xie)助)。 4、對(dui)(dui)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren)員的(de)(de)(de)(de)(de)(de)接待(dai)、電話接聽(ting)、下定(ding)簽約、回款、按揭辦(ban)(ban)理(li)等(deng)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)進(jin)(jin)行規范、管理(li)。協(xie)助銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)員解決工(gong)(gong)(gong)作(zuo)(zuo)(zuo)中遇(yu)到(dao)的(de)(de)(de)(de)(de)(de)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)難(nan)題(ti)。 5、對(dui)(dui)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren)員進(jin)(jin)行日(ri)(ri)度業務、紀律評估(gu)。 6、組(zu)織(zhi)、編(bian)寫案(an)場(chang)(chang)培訓教材與(yu)(yu)(yu)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)資料(liao),做好對(dui)(dui)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren)培訓,解決銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)人(ren)(ren)(ren)(ren)員在工(gong)(gong)(gong)作(zuo)(zuo)(zuo)中遇(yu)到(dao)的(de)(de)(de)(de)(de)(de)問題(ti)。負(fu)責(ze)(ze)(ze)幫銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)員與(yu)(yu)(yu)未成(cheng)交客(ke)戶(hu)保持聯(lian)(lian)系、掌握追蹤節奏。負(fu)責(ze)(ze)(ze)每(mei)日(ri)(ri)查看銷(xiao)(xiao)控表(biao),對(dui)(dui)每(mei)天的(de)(de)(de)(de)(de)(de)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)情(qing)況(kuang)準確把(ba)握。 7、組(zu)織(zhi)召開日(ri)(ri)會(hui)(hui)、周(zhou)會(hui)(hui)、月(yue)底總結(jie)會(hui)(hui)。 8、組(zu)織(zhi)案(an)場(chang)(chang)的(de)(de)(de)(de)(de)(de)市場(chang)(chang)調查工(gong)(gong)(gong)作(zuo)(zuo)(zuo)及(ji)對(dui)(dui)制(zhi)(zhi)度與(yu)(yu)(yu)法規的(de)(de)(de)(de)(de)(de)學習。 9、協(xie)調與(yu)(yu)(yu)工(gong)(gong)(gong)程、物業公(gong)(gong)司、財務部(bu)(bu)及(ji)總經(jing)辦(ban)(ban)的(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)關系,以完(wan)成(cheng)銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)承諾。 10、協(xie)助工(gong)(gong)(gong)程、物業公(gong)(gong)司解決好客(ke)戶(hu)的(de)(de)(de)(de)(de)(de)投訴。 11、辦(ban)(ban)理(li)合同備案(an),協(xie)助總經(jing)辦(ban)(ban)辦(ban)(ban)理(li)產權(quan)證(zheng)(zheng)及(ji)土地證(zheng)(zheng)。 12、參與(yu)(yu)(yu)項(xiang)目前期工(gong)(gong)(gong)作(zuo)(zuo)(zuo),包(bao)括市調、項(xiang)目定(ding)位、樓書及(ji)其(qi)他(ta)宣(xuan)(xuan)傳(chuan)等(deng),并對(dui)(dui)開盤后(hou)的(de)(de)(de)(de)(de)(de)廣告(gao)賣點提(ti)出建議(yi)。 13、銷(xiao)(xiao)控簡(jian)介(jie)、戶(hu)型圖、價格表(biao)、內部(bu)(bu)表(biao)格的(de)(de)(de)(de)(de)(de)制(zhi)(zhi)作(zuo)(zuo)(zuo)及(ji)填寫。 14、對(dui)(dui)提(ti)供給其(qi)他(ta)部(bu)(bu)門的(de)(de)(de)(de)(de)(de)資料(liao)進(jin)(jin)行審核。 15、審核銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)員每(mei)日(ri)(ri)接待(dai)客(ke)戶(hu)資料(liao)梳理(li)跟進(jin)(jin),負(fu)責(ze)(ze)(ze)編(bian)寫每(mei)周(zhou)案(an)場(chang)(chang)總結(jie)和月(yue)底銷(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)總結(jie)。 16、宣(xuan)(xuan)傳(chuan)貫(guan)徹公(gong)(gong)司的(de)(de)(de)(de)(de)(de)各項(xiang)規章制(zhi)(zhi)度并組(zu)織(zhi)實(shi)施。 17、負(fu)責(ze)(ze)(ze)對(dui)(dui)已成(cheng)交客(ke)戶(hu)做好售(shou)(shou)(shou)(shou)(shou)后(hou)服務,負(fu)責(ze)(ze)(ze)提(ti)醒應付款客(ke)戶(hu)及(ji)時回款。客(ke)戶(hu)反(fan)(fan)饋(kui)的(de)(de)(de)(de)(de)(de)問題(ti)及(ji)時向公(gong)(gong)司各部(bu)(bu)門反(fan)(fan)應并與(yu)(yu)(yu)客(ke)戶(hu)保持友好關系。