問 作為一(yi)家快捷酒店的店長，想要了解一(yi)下這(zhe)個工作的崗(gang)位職責是什么？

答 1、負(fu)責(ze)(ze)(ze)主持(chi)酒(jiu)(jiu)店(dian)(dian)(dian)的(de)(de)(de)(de)(de)全盤(pan)工(gong)(gong)(gong)(gong)作(zuo)(zuo)，貫(guan)徹執行(xing)城市店(dian)(dian)(dian)長(chang)下達(da)的(de)(de)(de)(de)(de)經營(ying)管(guan)(guan)理(li)(li)(li)(li)指(zhi)令，對公(gong)司總經理(li)(li)(li)(li)負(fu)責(ze)(ze)(ze)并向其(qi)報告(gao)工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 2、負(fu)責(ze)(ze)(ze)制(zhi)(zhi)定本(ben)店(dian)(dian)(dian)各(ge)項(xiang)業(ye)務計(ji)劃(hua)，并組織、協調(diao)、指(zhi)揮、控制(zhi)(zhi)各(ge)部(bu)門(men)(men)準(zhun)確貫(guan)徹實施。 3、支持(chi)本(ben)店(dian)(dian)(dian)工(gong)(gong)(gong)(gong)作(zuo)(zuo)例(li)會(hui)，聽(ting)取(qu)匯報，督(du)(du)(du)促(cu)(cu)(cu)工(gong)(gong)(gong)(gong)作(zuo)(zuo)進度(du)，解決工(gong)(gong)(gong)(gong)作(zuo)(zuo)中的(de)(de)(de)(de)(de)問題。 4、負(fu)責(ze)(ze)(ze)本(ben)店(dian)(dian)(dian)的(de)(de)(de)(de)(de)日常(chang)(chang)經營(ying)管(guan)(guan)理(li)(li)(li)(li)，加強對前廳、客(ke)房工(gong)(gong)(gong)(gong)作(zuo)(zuo)的(de)(de)(de)(de)(de)巡(xun)查督(du)(du)(du)促(cu)(cu)(cu)。定期培(pei)訓和(he)日常(chang)(chang)指(zhi)導(dao)(dao)督(du)(du)(du)導(dao)(dao)各(ge)級管(guan)(guan)理(li)(li)(li)(li)人員(yuan)嚴格履行(xing)崗位責(ze)(ze)(ze)任制(zhi)(zhi)。 5、負(fu)責(ze)(ze)(ze)本(ben)店(dian)(dian)(dian)的(de)(de)(de)(de)(de)安(an)全和(he)日常(chang)(chang)的(de)(de)(de)(de)(de)質(zhi)(zhi)量(liang)管(guan)(guan)理(li)(li)(li)(li)工(gong)(gong)(gong)(gong)作(zuo)(zuo)，檢查和(he)督(du)(du)(du)促(cu)(cu)(cu)各(ge)部(bu)門(men)(men)嚴格按照工(gong)(gong)(gong)(gong)作(zuo)(zuo)規程和(he)質(zhi)(zhi)量(liang)要求進行(xing)工(gong)(gong)(gong)(gong)作(zuo)(zuo)，實行(xing)規范作(zuo)(zuo)業(ye)。 6、負(fu)責(ze)(ze)(ze)本(ben)店(dian)(dian)(dian)員(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)崗位業(ye)務培(pei)訓，督(du)(du)(du)促(cu)(cu)(cu)部(bu)門(men)(men)有計(ji)劃(hua)地(di)抓(zhua)好(hao)培(pei)訓工(gong)(gong)(gong)(gong)作(zuo)(zuo)，提(ti)高(gao)全員(yuan)業(ye)務素質(zhi)(zhi)。 7、負(fu)責(ze)(ze)(ze)督(du)(du)(du)促(cu)(cu)(cu)有關人員(yuan)搞好(hao)衛生、成本(ben)核算等工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 8、負(fu)責(ze)(ze)(ze)酒(jiu)(jiu)店(dian)(dian)(dian)財產的(de)(de)(de)(de)(de)管(guan)(guan)理(li)(li)(li)(li),擬定酒(jiu)(jiu)店(dian)(dian)(dian)各(ge)項(xiang)設備的(de)(de)(de)(de)(de)添(tian)置，更新和(he)改(gai)造計(ji)劃(hua)，不斷完善服務項(xiang)目(mu)。 9、認(ren)真(zhen)考核下屬部(bu)門(men)(men)管(guan)(guan)理(li)(li)(li)(li)人員(yuan)的(de)(de)(de)(de)(de)日常(chang)(chang)工(gong)(gong)(gong)(gong)作(zuo)(zuo)成績，倡(chang)導(dao)(dao)民主管(guan)(guan)理(li)(li)(li)(li)氣(qi)氛(fen)，激發(fa)員(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)士氣(qi)和(he)積極性，不斷提(ti)高(gao)管(guan)(guan)理(li)(li)(li)(li)效(xiao)能。 10、保持(chi)與其(qi)他部(bu)門(men)(men)的(de)(de)(de)(de)(de)聯系(xi)，協調(diao)配合，搞好(hao)工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 11、采取(qu)有效(xiao)方(fang)法，建立良好(hao)的(de)(de)(de)(de)(de)公(gong)共關系(xi)，廣泛聽(ting)取(qu)和(he)搜集賓客(ke)及酒(jiu)(jiu)店(dian)(dian)(dian)各(ge)部(bu)門(men)(men)的(de)(de)(de)(de)(de)意(yi)見，處理(li)(li)(li)(li)投(tou)訴，不斷改(gai)進工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 12、審閱每(mei)天的(de)(de)(de)(de)(de)業(ye)務報表，掌(zhang)握(wo)當(dang)日預定、貨源供應和(he)廚(chu)房準(zhun)備工(gong)(gong)(gong)(gong)作(zuo)(zuo)情(qing)況。了解當(dang)日的(de)(de)(de)(de)(de)重(zhong)要來賓的(de)(de)(de)(de)(de)有關情(qing)況和(he)特(te)殊要求，認(ren)真(zhen)組織做好(hao)一切(qie)準(zhun)備工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 13、做好(hao)本(ben)店(dian)(dian)(dian)員(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)資、獎(jiang)金發(fa)放(fang)工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 14、做好(hao)思想政治工(gong)(gong)(gong)(gong)作(zuo)(zuo)，抓(zhua)好(hao)本(ben)店(dian)(dian)(dian) 的(de)(de)(de)(de)(de)精神(shen)文(wen)明建設，關心員(yuan)工(gong)(gong)(gong)(gong)生活。