餐廳服務員的崗位職責是什么?

[崗位職責] ???解決者:熱心網友

最近(jin)看到有招(zhao)聘餐廳(ting)服務(wu)員的(de),想咨詢(xun)一下,餐廳(ting)服務(wu)員的(de)崗位職責是(shi)什么?

答(da) 1、 開(kai)餐(can)(can)(can)前(qian)做(zuo)(zuo)好(hao)全面的衛生(sheng)工(gong)(gong)(gong)作(zuo),認真(zhen)做(zuo)(zuo)好(hao)自(zi)己所(suo)負責區域的衛生(sheng)工(gong)(gong)(gong)作(zuo),保證(zheng)提(ti)供優(you)(you)雅干凈的衛生(sheng)環(huan)境。2、 服從領(ling)班(ban)安排,按照(zhao)工(gong)(gong)(gong)作(zuo)程序(xu)與(yu)標(biao)準(zhun)(zhun)做(zuo)(zuo)好(hao)各項開(kai)餐(can)(can)(can)準(zhun)(zhun)備工(gong)(gong)(gong)作(zuo):按標(biao)準(zhun)(zhun)換臺布、擺臺;清潔(jie)餐(can)(can)(can)廳桌椅和(he)轉盤。準(zhun)(zhun)備開(kai)餐(can)(can)(can)用餐(can)(can)(can):托盤、冰(bing)桶、冰(bing)桶架、保溫瓶、煙缸、食品及飲(yin)品訂單(dan)、醬油壺及準(zhun)(zhun)備酒(jiu)(jiu)車和(he)開(kai)餐(can)(can)(can)所(suo)需的一(yi)切餐(can)(can)(can)具。3、 開(kai)餐(can)(can)(can)后,按服務(wu)(wu)程序(xu)及標(biao)準(zhun)(zhun)為客人(ren)提(ti)供優(you)(you)質服務(wu)(wu):點(dian)菜(cai)、上菜(cai)、酒(jiu)(jiu)水服務(wu)(wu)、結(jie)(jie)帳。準(zhun)(zhun)確了解每(mei)日供應菜(cai)式,與(yu)傳菜(cai)員密(mi)切配合。4、 盡(jin)量幫助客人(ren)解決就餐(can)(can)(can)過程中的各類(lei)問題(ti),必要時凈客人(ren)問題(ti)和(he)投訴反映給(gei)領(ling)班(ban),尋求解決辦法。5、 當班(ban)結(jie)(jie)束后,與(yu)下一(yi)班(ban)做(zuo)(zuo)好(hao)交接工(gong)(gong)(gong)作(zuo)和(he)收尾工(gong)(gong)(gong)作(zuo)。6、 迅(xun)速(su)補充(chong)餐(can)(can)(can)具和(he)臺面用品,保證(zheng)開(kai)餐(can)(can)(can)后的整潔(jie)和(he)衛生(sheng)。