問 最(zui)近看到公司招聘值(zhi)班(ban)人(ren)員，想咨(zi)詢一下，值(zhi)班(ban)人(ren)員的崗位職責是什么？

答 一、值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)人(ren)(ren)(ren)員(yuan)(yuan)應提(ti)前5分鐘佩戴好(hao)工(gong)(gong)作(zuo)牌上(shang)崗(gang)。值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)期間要(yao)堅(jian)守崗(gang)位，不(bu)得有(you)擅自離(li)崗(gang)、脫崗(gang)、溜(liu)崗(gang)等現象。確因工(gong)(gong)作(zuo)需要(yao)，監時(shi)(shi)離(li)崗(gang)，需找人(ren)(ren)(ren)替崗(gang)后(hou)方可離(li)開。二、負(fu)(fu)責接(jie)(jie)(jie)聽(ting)值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)室電(dian)話，并(bing)(bing)做好(hao)電(dian)話記(ji)錄(lu)(lu)，及(ji)(ji)時(shi)(shi)將(jiang)有(you)關通(tong)知內(nei)容反饋到相關領導或部門及(ji)(ji)有(you)關人(ren)(ren)(ren)員(yuan)(yuan)。同時(shi)(shi)要(yao)做好(hao)傳真件的接(jie)(jie)(jie)收工(gong)(gong)作(zuo)，并(bing)(bing)及(ji)(ji)時(shi)(shi)通(tong)知有(you)關部門或有(you)關人(ren)(ren)(ren)員(yuan)(yuan)領取。值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)期間如遇突發事件，應采取必(bi)要(yao)的應急措施并(bing)(bing)及(ji)(ji)時(shi)(shi)向街道黨政(zheng)主要(yao)領導及(ji)(ji)有(you)關部門報告。三、值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)電(dian)話除(chu)工(gong)(gong)作(zuo)需要(yao)(如：通(tong)知)外，原則上(shang)只接(jie)(jie)(jie)不(bu)打，以保(bao)(bao)證上(shang)情(qing)下(xia)達。四、嚴(yan)格交接(jie)(jie)(jie)班(ban)(ban)制度(du)。值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)人(ren)(ren)(ren)員(yuan)(yuan)上(shang)、下(xia)班(ban)(ban)時(shi)(shi)，必(bi)需辦理好(hao)交接(jie)(jie)(jie)手續，認真填寫值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)記(ji)錄(lu)(lu)，并(bing)(bing)簽名，以示(shi)負(fu)(fu)責。五(wu)、值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)人(ren)(ren)(ren)員(yuan)(yuan)作(zuo)為首問(wen)責任人(ren)(ren)(ren)，要(yao)熱情(qing)接(jie)(jie)(jie)待來訪人(ren)(ren)(ren)員(yuan)(yuan)，并(bing)(bing)做好(hao)來訪人(ren)(ren)(ren)員(yuan)(yuan)的引導、接(jie)(jie)(jie)待、答疑等工(gong)(gong)作(zuo)。六、值(zhi)(zhi)(zhi)(zhi)班(ban)(ban)人(ren)(ren)(ren)員(yuan)(yuan)要(yao)協助(zhu)做好(hao)街道防火(huo)、防盜等安全(quan)保(bao)(bao)衛(wei)工(gong)(gong)作(zuo)。