問 我想應聘餐飲(yin)酒店總(zong)經(jing)理的(de)崗位，誰知(zhi)道餐飲(yin)酒店總(zong)經(jing)理的(de)崗位職責是什么呢(ni)？

答 1.全(quan)(quan)權負責(ze)處理(li)(li)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)的(de)(de)一切事物，帶(dai)領(ling)全(quan)(quan)體員(yuan)(yuan)工(gong)(gong)(gong)努力工(gong)(gong)(gong)作(zuo)(zuo)(zuo)，完(wan)成(cheng)(cheng)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)所(suo)(suo)(suo)確(que)定(ding)的(de)(de)各項(xiang)目(mu)標。 2.制定(ding)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)經(jing)(jing)營(ying)方向和(he)(he)管(guan)理(li)(li)目(mu)標，包括制定(ding)一系(xi)(xi)列規章制度和(he)(he)服務(wu)操作(zuo)(zuo)(zuo)規程，規定(ding)各級管(guan)理(li)(li)人(ren)員(yuan)(yuan)和(he)(he)員(yuan)(yuan)工(gong)(gong)(gong)的(de)(de)職責(ze)，并監督貫徹執行(xing)(xing)。制定(ding)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)一些(xie)列價目(mu)，如菜價、餐(can)飲(yin)毛(mao)利(li)等。對本(ben)行(xing)(xing)業(ye)(ye)(ye)各種動向有(you)(you)高(gao)(gao)度的(de)(de)敏感性，制定(ding)市場拓展計劃(hua)，帶(dai)領(ling)銷(xiao)售(shou)部(bu)(bu)(bu)進行(xing)(xing)全(quan)(quan)面的(de)(de)推廣銷(xiao)售(shou)。詳細(xi)閱(yue)讀和(he)(he)分析(xi)每(mei)月報表(biao)，檢查營(ying)業(ye)(ye)(ye)進度與營(ying)業(ye)(ye)(ye)計劃(hua)完(wan)成(cheng)(cheng)情(qing)(qing)(qing)況，并采(cai)取對策，保(bao)證(zheng)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)經(jing)(jing)營(ying)業(ye)(ye)(ye)務(wu)順利(li)進行(xing)(xing)。 3.建立健全(quan)(quan)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)的(de)(de)組織系(xi)(xi)統(tong)，使(shi)之合理(li)(li)化(hua)、精簡(jian)化(hua)、效(xiao)率(lv)化(hua)。主(zhu)持每(mei)周(zhou)的(de)(de)總經(jing)(jing)理(li)(li)辦公(gong)(gong)(gong)(gong)會議。閱(yue)讀大堂(tang)副(fu)理(li)(li)、消防和(he)(he)質量(liang)檢查情(qing)(qing)(qing)況匯報，并針對有(you)(you)關(guan)問(wen)題(ti)進行(xing)(xing)重(zhong)點講評和(he)(he)指示。傳達(da)政府(fu)或董事會的(de)(de)有(you)(you)關(guan)指示、文件、通知(zhi)，處理(li)(li)好(hao)人(ren)際關(guan)系(xi)(xi)，協調各部(bu)(bu)(bu)門(men)之間的(de)(de)關(guan)系(xi)(xi)，使(shi)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)有(you)(you)一個(ge)高(gao)(gao)效(xiao)率(lv)的(de)(de)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)系(xi)(xi)統(tong)。 4.健全(quan)(quan)各項(xiang)財(cai)(cai)務(wu)制度。閱(yue)讀分析(xi)每(mei)日、每(mei)月、每(mei)季財(cai)(cai)務(wu)報表(biao);檢查分析(xi)每(mei)月營(ying)業(ye)(ye)(ye)情(qing)(qing)(qing)況;督促監督財(cai)(cai)務(wu)部(bu)(bu)(bu)門(men)做好(hao)成(cheng)(cheng)本(ben)控制，財(cai)(cai)務(wu)預算等工(gong)(gong)(gong)作(zuo)(zuo)(zuo);檢查收(shou)支情(qing)(qing)(qing)況，檢查應收(shou)賬款和(he)(he)應付賬款，指導財(cai)(cai)務(wu)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)。 5.有(you)(you)重(zhong)點地定(ding)期巡視(shi)公(gong)(gong)(gong)(gong)眾(zhong)場所(suo)(suo)(suo)及各部(bu)(bu)(bu)門(men)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)情(qing)(qing)(qing)況，檢查服務(wu)質量(liang)，及時發現(xian)問(wen)題(ti)，解決(jue)問(wen)題(ti)，并將巡視(shi)結(jie)果(guo)傳達(da)至有(you)(you)關(guan)部(bu)(bu)(bu)門(men)。 6.加(jia)強公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)的(de)(de)安全(quan)(quan)管(guan)理(li)(li)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)，加(jia)強公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)維修保(bao)養(yang)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)。 7.與各界(jie)人(ren)士保(bao)持良好(hao)的(de)(de)公(gong)(gong)(gong)(gong)共關(guan)系(xi)(xi)，樹立公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)形象(xiang)，并代表(biao)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)出(chu)面接(jie)待公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)重(zhong)要貴(gui)賓。 8.指導培訓公(gong)(gong)(gong)(gong)所(suo)(suo)(suo)，培養(yang)人(ren)才，提高(gao)(gao)整個(ge)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)的(de)(de)服務(wu)質量(liang)和(he)(he)員(yuan)(yuan)工(gong)(gong)(gong)素質。 9.以身(shen)作(zuo)(zuo)(zuo)則，關(guan)心員(yuan)(yuan)工(gong)(gong)(gong)，獎(jiang)罰分明(ming)，使(shi)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)有(you)(you)高(gao)(gao)度凝聚力，并要求員(yuan)(yuan)工(gong)(gong)(gong)以高(gao)(gao)度熱情(qing)(qing)(qing)和(he)(he)責(ze)任(ren)感去完(wan)成(cheng)(cheng)好(hao)本(ben)職工(gong)(gong)(gong)作(zuo)(zuo)(zuo)。 10.選聘、任(ren)免公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)副(fu)總經(jing)(jing)理(li)(li)、總經(jing)(jing)理(li)(li)助理(li)(li)、部(bu)(bu)(bu)門(men)經(jing)(jing)理(li)(li)，決(jue)定(ding)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)機(ji)構設置(zhi)、員(yuan)(yuan)工(gong)(gong)(gong)編(bian)制及重(zhong)要人(ren)事變動。負責(ze)公(gong)(gong)(gong)(gong)司(si)(si)(si)(si)管(guan)理(li)(li)人(ren)員(yuan)(yuan)的(de)(de)錄用(yong)、考核(he)、獎(jiang)懲、晉(jin)升工(gong)(gong)(gong)作(zuo)(zuo)(zuo)。