問(wen) 家(jia)(jia)里一個親戚在一家(jia)(jia)星級(ji)酒(jiu)店做餐飲的總監(jian)，我想這里了(le)解一下高星級(ji)酒(jiu)店餐飲總監(jian)的崗位職(zhi)責是什么？

答 1、負(fu)責制(zhi)定(ding)餐(can)(can)(can)(can)飲(yin)(yin)(yin)部營(ying)(ying)銷計(ji)劃、長短期(qi)經(jing)營(ying)(ying)預算(suan)，帶(dai)領(ling)全(quan)體(ti)員工(gong)(gong)(gong)(gong)(gong)積極(ji)完成(cheng)和(he)(he)超額完成(cheng)經(jing)營(ying)(ying)指(zhi)標。 2、主持建立和(he)(he)完善餐(can)(can)(can)(can)飲(yin)(yin)(yin)部的(de)(de)各項(xiang)規(gui)章制(zhi)度及(ji)(ji)(ji)服(fu)務程序與(yu)(yu)標準，并(bing)督導實施(shi)。 3、定(ding)期(qi)深入各部門(men)聽取匯報并(bing)檢查工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)情(qing)況(kuang)，控(kong)制(zhi)餐(can)(can)(can)(can)飲(yin)(yin)(yin)部各項(xiang)收支，制(zhi)定(ding)餐(can)(can)(can)(can)飲(yin)(yin)(yin)價格，監(jian)督采(cai)(cai)購和(he)(he)盤點工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)，進行有(you)效的(de)(de)成(cheng)本控(kong)制(zhi)。 4、檢查管理(li)人員的(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)情(qing)況(kuang)和(he)(he)餐(can)(can)(can)(can)廳(ting)服(fu)務規(gui)范及(ji)(ji)(ji)各項(xiang)規(gui)章制(zhi)度的(de)(de)執行情(qing)況(kuang),發現問題及(ji)(ji)(ji)時采(cai)(cai)取措施(shi),出色的(de)(de)完成(cheng)各項(xiang)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo),進行有(you)效的(de)(de)成(cheng)本控(kong)制(zhi)。 5、定(ding)期(qi)同餐(can)(can)(can)(can)飲(yin)(yin)(yin)部副經(jing)理(li)、行政(zheng)總廚研究新菜(cai)點，推出新菜(cai)單并(bing)有(you)針對性地進行各項(xiang)促銷活動。 6、負(fu)責下屬部門(men)負(fu)責人的(de)(de)任用及(ji)(ji)(ji)其(qi)管理(li)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)的(de)(de)日常督導，定(ding)期(qi)對下屬進行績效評估。 7、組織和(he)(he)實施(shi)餐(can)(can)(can)(can)飲(yin)(yin)(yin)部員工(gong)(gong)(gong)(gong)(gong)的(de)(de)服(fu)務技(ji)術和(he)(he)烹(peng)飪技(ji)術培訓工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)，提高(gao)員工(gong)(gong)(gong)(gong)(gong)素質(zhi)，為飯店(dian)樹立良(liang)好的(de)(de)形象和(he)(he)聲譽。 8、建立良(liang)好的(de)(de)對客關(guan)系，主動征求客人對餐(can)(can)(can)(can)飲(yin)(yin)(yin)的(de)(de)意見和(he)(he)建議(yi)，積極(ji)認真地處理(li)賓客的(de)(de)投(tou)訴，保(bao)證最大(da)限(xian)度地滿(man)足賓客的(de)(de)餐(can)(can)(can)(can)飲(yin)(yin)(yin)需(xu)求，提高(gao)餐(can)(can)(can)(can)飲(yin)(yin)(yin)服(fu)務質(zhi)量。 9、重視(shi)安(an)全(quan)和(he)(he)飲(yin)(yin)(yin)食衛(wei)生工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)，認真貫(guan)徹實施(shi)“食品衛(wei)生法(fa)”，開展經(jing)常性的(de)(de)安(an)全(quan)保(bao)衛(wei)、防火教育(yu)，確(que)保(bao)賓客安(an)全(quan)和(he)(he)餐(can)(can)(can)(can)廳(ting)、廚房及(ji)(ji)(ji)庫房的(de)(de)安(an)全(quan)。 10、做好餐(can)(can)(can)(can)飲(yin)(yin)(yin)部與(yu)(yu)其(qi)他各部門(men)之(zhi)間的(de)(de)溝通、協調和(he)(he)配合(he)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)。 11、完成(cheng)總經(jing)理(li)交給(gei)的(de)(de)其(qi)他工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)