問 我想去一家汽車公司(si)上班，不知道汽車經(jing)銷(xiao)店的服(fu)務經(jing)理有哪(na)些崗位職責？

答 汽(qi)車(che)經銷店的服務(wu)經理(li)的崗位職(zhi)責：一、負責監督、指導業(ye)務(wu)接(jie)待、索(suo)賠員(yuan)的具體(ti)工(gong)(gong)(gong)作并作月度考(kao)核。二、負責索(suo)賠事務(wu)嚴格按授權公司索(suo)賠政策正常(chang)動作。三、負責參與(yu)重要客戶和(he)萬無以上付出(chu)金額(e)的客戶的相關工(gong)(gong)(gong)作。四、制定、安(an)排和(he)協調(diao)售后服務(wu)工(gong)(gong)(gong)作的具體(ti)開展，協調(diao)業(ye)務(wu)接(jie)待、索(suo)賠、收銀(yin)、維修車(che)間(jian)、配件之間(jian)的關系，保證全部的員(yuan)工(gong)(gong)(gong)有(you)良好的工(gong)(gong)(gong)作狀態。五、積極開展和(he)推進(jin)各項業(ye)務(wu)工(gong)(gong)(gong)作，控(kong)制管(guan)理(li)及運作成(cheng)本，完(wan)成(cheng)內(nei)部擬(ni)定的工(gong)(gong)(gong)作目標(biao)。