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中國通(tong)信(xin)服(fu)(fu)務(wu)(wu)作為全球的信(xin)息(xi)通(tong)信(xin)支(zhi)撐一(yi)(yi)體(ti)化服(fu)(fu)務(wu)(wu)提供(gong)商，具有(you)獨特(te)的一(yi)(yi)體(ti)化綜(zong)合(he)解決方案能力，為通(tong)信(xin)運(yun)營(ying)(ying)商、媒體(ti)運(yun)營(ying)(ying)商、設備(bei)制造商、專(zhuan)用通(tong)信(xin)網、政府機(ji)關、企(qi)事(shi)業(ye)(ye)單位等(deng)提供(gong)網絡設計、網絡建設、運(yun)營(ying)(ying)維護、設施管理、現代供(gong)應鏈、外(wai)包服(fu)(fu)務(wu)(wu)、軟件開發(fa)和(he)系統集成等(deng)服(fu)(fu)務(wu)(wu)，并積極拓展(zhan)海外(wai)市場。2018年(nian)收入1062億元，位列2019年(nian)《財富》中國排(pai)行榜第(di)86位，同時在2019年(nian)中國軟件和(he)信(xin)息(xi)技(ji)術服(fu)(fu)務(wu)(wu)綜(zong)合(he)競(jing)爭力百強排(pai)名第(di)五(wu)、2019中國信(xin)息(xi)行業(ye)(ye)十大領軍企(qi)業(ye)(ye)第(di) 4 名。

呼(hu)叫中(zhong)(zhong)(zhong)(zhong)心(xin)外(wai)包業(ye)務(wu)作為中(zhong)(zhong)(zhong)(zhong)國(guo)(guo)通信服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)眾(zhong)多業(ye)務(wu)板塊中(zhong)(zhong)(zhong)(zhong)的其中(zhong)(zhong)(zhong)(zhong)之一(yi)，具有近(jin)20年的運營服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)經(jing)驗，全(quan)國(guo)(guo)呼(hu)叫中(zhong)(zhong)(zhong)(zhong)心(xin)坐席超(chao)萬席位(wei)，同(tong)時，多家分支機構(gou)通過了國(guo)(guo)際標(biao)準管理體(ti)系的認(ren)證(zheng)。承接大型項(xiang)目有華夏銀行(xing)客服(fu)(fu)(fu)(fu)(fu)(fu)(fu)中(zhong)(zhong)(zhong)(zhong)心(xin)（約2000人(ren)(ren)(ren)服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)團(tuan)隊(dui)）、廣(guang)東(dong)電(dian)(dian)(dian)信10000號(hao)(hao)客服(fu)(fu)(fu)(fu)(fu)(fu)(fu)中(zhong)(zhong)(zhong)(zhong)心(xin)（約1200人(ren)(ren)(ren)服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)團(tuan)隊(dui)）、廣(guang)州12345客服(fu)(fu)(fu)(fu)(fu)(fu)(fu)中(zhong)(zhong)(zhong)(zhong)心(xin)（約600人(ren)(ren)(ren)服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)團(tuan)隊(dui)）、陜(shan)西(xi)電(dian)(dian)(dian)信10000號(hao)(hao)客服(fu)(fu)(fu)(fu)(fu)(fu)(fu)中(zhong)(zhong)(zhong)(zhong)心(xin)（約700人(ren)(ren)(ren)服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)團(tuan)隊(dui)）、山東(dong)電(dian)(dian)(dian)信10000號(hao)(hao)客服(fu)(fu)(fu)(fu)(fu)(fu)(fu)中(zhong)(zhong)(zhong)(zhong)心(xin)（約500人(ren)(ren)(ren)服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)團(tuan)隊(dui)）、廣(guang)西(xi)廣(guang)電(dian)(dian)(dian)網(wang)絡96335客服(fu)(fu)(fu)(fu)(fu)(fu)(fu)中(zhong)(zhong)(zhong)(zhong)心(xin)（約400人(ren)(ren)(ren)服(fu)(fu)(fu)(fu)(fu)(fu)(fu)務(wu)團(tuan)隊(dui)）等(deng)(deng)(deng)等(deng)(deng)(deng)。整體(ti)協同(tong)作戰能(neng)力強，全(quan)國(guo)(guo)范圍內可實現包括管理經(jing)驗、招聘資源等(deng)(deng)(deng)的共享。