問 現在(zai)我是一名上(shang)(shang)級，感覺(jue)在(zai)跟下(xia)級下(xia)達任務，溝通時有很大問(wen)題，想(xiang)知(zhi)道上(shang)(shang)級如何(he)與下(xia)級更(geng)好的溝通呢？

答 管(guan)理(li)者在溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)前首先(xian)要對溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)的(de)(de)內容有正確、清晰的(de)(de)理(li)解(jie)，制定符合實際的(de)(de)信息溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)計(ji)劃(hua)；還(huan)應該(gai)認清這(zhe)次溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)對象的(de)(de)意義何在，比如通(tong)(tong)(tong)(tong)過這(zhe)次溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)我們得到了什(shen)(shen)么(me)。重要的(de)(de)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)最好事先(xian)征(zheng)求(qiu)他人的(de)(de)意見(jian)，每次溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)解(jie)決什(shen)(shen)么(me)問題(ti)(ti)，到達什(shen)(shen)么(me)目的(de)(de)，不僅溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)者清楚，還(huan)要盡量使被(bei)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)者也清楚。所以溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)之前應對問題(ti)(ti)的(de)(de)背(bei)景，解(jie)決問題(ti)(ti)的(de)(de)方案(an)及其依據的(de)(de)資料，決策的(de)(de)理(li)由(you)和對組(zu)織成員(yuan)的(de)(de)要求(qiu)做到心中有數。