問 從傳播的(de)角度(du)來看，職(zhi)場(chang)禮(li)(li)儀(yi)可以(yi)說是在職(zhi)場(chang)人際(ji)交往中進行相互(hu)溝通的(de)技巧(qiao)，那么基本的(de)職(zhi)場(chang)禮(li)(li)儀(yi)原(yuan)則有哪些？

答 首先是(shi)(shi)敬人(ren)(ren)的(de)原(yuan)則，在職(zhi)場交(jiao)往(wang)過程(cheng)中要(yao)重(zhong)(zhong)(zhong)(zhong)視(shi)、尊(zun)敬對(dui)方；尊(zun)重(zhong)(zhong)(zhong)(zhong)上級是(shi)(shi)一(yi)(yi)種天職(zhi)，尊(zun)重(zhong)(zhong)(zhong)(zhong)同事是(shi)(shi)一(yi)(yi)種本(ben)份(fen)，尊(zun)重(zhong)(zhong)(zhong)(zhong)下級是(shi)(shi)一(yi)(yi)種美德，尊(zun)重(zhong)(zhong)(zhong)(zhong)客戶是(shi)(shi)一(yi)(yi)種常識，尊(zun)重(zhong)(zhong)(zhong)(zhong)所有人(ren)(ren)是(shi)(shi)一(yi)(yi)種教養(yang)。其次是(shi)(shi)自(zi)律(lv)的(de)原(yuan)則，就是(shi)(shi)在職(zhi)場交(jiao)往(wang)過程(cheng)中要(yao)克(ke)己、慎重(zhong)(zhong)(zhong)(zhong)、積極主動、自(zi)覺(jue)自(zi)愿、禮貌待人(ren)(ren)、表里如一(yi)(yi)，自(zi)我(wo)對(dui)照，自(zi)我(wo)反(fan)省(sheng)，自(zi)我(wo)要(yao)求，自(zi)我(wo)檢點，自(zi)我(wo)約束，不(bu)能妄自(zi)尊(zun)大，口是(shi)(shi)心(xin)非；最后適度的(de)原(yuan)則，適度得體，掌握分寸，真誠的(de)原(yuan)則，誠心(xin)誠意，以誠待人(ren)(ren)。