1月(yue)6日起(qi),青島市首批經辦(ban)社保(bao)(bao)醫保(bao)(bao)聯合業務的50個銀(yin)行(xing)網點(dian)正式對參保(bao)(bao)單位(wei)和參保(bao)(bao)人開(kai)放,46項社保(bao)(bao)、醫保(bao)(bao)業務可到銀(yin)行(xing)網點(dian)辦(ban)理。
為深化(hua)“一次辦(ban)(ban)好(hao)”改革,進一步提(ti)升社(she)(she)保(bao)(bao)(bao)、醫(yi)(yi)保(bao)(bao)(bao)經(jing)(jing)辦(ban)(ban)服務(wu)(wu)(wu)的便(bian)民(min)化(hua)水平(ping),打造便(bian)民(min)服務(wu)(wu)(wu)“社(she)(she)保(bao)(bao)(bao)十(shi)分(fen)鐘”服務(wu)(wu)(wu)圈,青(qing)島市(shi)(shi)社(she)(she)會(hui)(hui)保(bao)(bao)(bao)險事業中心、市(shi)(shi)醫(yi)(yi)療保(bao)(bao)(bao)障事業中心會(hui)(hui)同交通銀(yin)(yin)行青(qing)島市(shi)(shi)分(fen)行、青(qing)島市(shi)(shi)農商銀(yin)(yin)行合(he)作試點(dian),打造“社(she)(she)保(bao)(bao)(bao)、醫(yi)(yi)保(bao)(bao)(bao)、銀(yin)(yin)行三合(he)一”經(jing)(jing)辦(ban)(ban)服務(wu)(wu)(wu)新模式。銀(yin)(yin)行網點(dian)采取“線上(shang)+線下”服務(wu)(wu)(wu)模式,線下設(she)立專(zhuan)門(men)的社(she)(she)保(bao)(bao)(bao)醫(yi)(yi)保(bao)(bao)(bao)聯合(he)業務(wu)(wu)(wu)經(jing)(jing)辦(ban)(ban)區域、經(jing)(jing)辦(ban)(ban)窗口(kou)以(yi)及經(jing)(jing)辦(ban)(ban)專(zhuan)員(yuan),線上(shang)利(li)用三方(fang)系統(tong)聯通數據共享實(shi)現自助設(she)備(bei)辦(ban)(ban)理,充(chong)(chong)分(fen)利(li)用商業銀(yin)(yin)行網點(dian)多、分(fen)布廣、網絡設(she)備(bei)資源充(chong)(chong)足和服務(wu)(wu)(wu)標準化(hua)等優勢,實(shi)現城鄉(xiang)社(she)(she)保(bao)(bao)(bao)醫(yi)(yi)保(bao)(bao)(bao)業務(wu)(wu)(wu)經(jing)(jing)辦(ban)(ban)服務(wu)(wu)(wu)延伸,讓數據多跑路、參(can)保(bao)(bao)(bao)單(dan)位和參(can)保(bao)(bao)(bao)人少跑腿。
社保(bao)(bao)(bao)(bao)、醫(yi)保(bao)(bao)(bao)(bao)銀行延伸服務(wu)(wu)主要包括:企業(ye)職(zhi)(zhi)工參(can)(can)保(bao)(bao)(bao)(bao)登(deng)記、續保(bao)(bao)(bao)(bao)、停保(bao)(bao)(bao)(bao)、業(ye)務(wu)(wu)查詢、基數(shu)申報、個人(ren)權益記錄單打(da)印、個人(ren)基本信息修改、個人(ren)查詢密碼重置等(deng)(deng)26項(xiang)社保(bao)(bao)(bao)(bao)、醫(yi)保(bao)(bao)(bao)(bao)公共業(ye)務(wu)(wu)項(xiang)目(mu);養老(lao)保(bao)(bao)(bao)(bao)險(xian)(xian)參(can)(can)保(bao)(bao)(bao)(bao)憑證或臨時賬戶(hu)聯系函及通知書打(da)印、職(zhi)(zhi)工養老(lao)保(bao)(bao)(bao)(bao)險(xian)(xian)關系轉(zhuan)(zhuan)入等(deng)(deng)3項(xiang)職(zhi)(zhi)工社保(bao)(bao)(bao)(bao)業(ye)務(wu)(wu);醫(yi)療(liao)(liao)參(can)(can)保(bao)(bao)(bao)(bao)憑證打(da)印、職(zhi)(zhi)工醫(yi)療(liao)(liao)保(bao)(bao)(bao)(bao)險(xian)(xian)關系轉(zhuan)(zhuan)入2項(xiang)職(zhi)(zhi)工醫(yi)保(bao)(bao)(bao)(bao)業(ye)務(wu)(wu);居(ju)民(min)養老(lao)人(ren)員參(can)(can)保(bao)(bao)(bao)(bao)登(deng)記、參(can)(can)保(bao)(bao)(bao)(bao)信息修改等(deng)(deng)5項(xiang)居(ju)民(min)養老(lao)業(ye)務(wu)(wu);居(ju)民(min)醫(yi)療(liao)(liao)保(bao)(bao)(bao)(bao)險(xian)(xian)參(can)(can)保(bao)(bao)(bao)(bao)登(deng)記、人(ren)員轉(zhuan)(zhuan)入和(he)轉(zhuan)(zhuan)出等(deng)(deng)10項(xiang)居(ju)民(min)醫(yi)療(liao)(liao)業(ye)務(wu)(wu)。全市范圍(wei)內(nei)首批試點包括20家(jia)交(jiao)(jiao)通銀行網(wang)點和(he)30家(jia)農(nong)商銀行網(wang)點,今后參(can)(can)保(bao)(bao)(bao)(bao)單位和(he)參(can)(can)保(bao)(bao)(bao)(bao)人(ren)辦理以上社保(bao)(bao)(bao)(bao)、醫(yi)保(bao)(bao)(bao)(bao)業(ye)務(wu)(wu),可就(jiu)近選(xuan)擇交(jiao)(jiao)通銀行和(he)農(nong)商銀行的(de)網(wang)點辦理。
為讓(rang)參保(bao)單位和(he)參保(bao)人獲得良好(hao)的服務(wu)(wu)體驗,市社保(bao)和(he)醫保(bao)經辦機構與合作(zuo)銀行(xing)建立了長期的業(ye)務(wu)(wu)培訓(xun)和(he)指導機制,定(ding)期對銀行(xing)網點的業(ye)務(wu)(wu)專員進行(xing)政策與經辦操作(zuo)培訓(xun),同時還將在試點基礎上不斷擴(kuo)大合作(zuo)銀行(xing)和(he)網點數量,延(yan)伸業(ye)務(wu)(wu)范圍,為參保(bao)單位參保(bao)人提供更加便捷(jie)高效(xiao)的服務(wu)(wu)。
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