問 我有時(shi)覺得自(zi)己是一位嚴厲的(de)上司，對員工(gong)太過于嚴格(ge)，如果我經(jing)常贊美(mei)、表揚(yang)員工(gong)會(hui)(hui)不會(hui)(hui)更能激起他們工(gong)作的(de)激情呢？

答(da) 贊美能夠使員(yuan)工(gong)(gong)對自己更加(jia)自信、對工(gong)(gong)作(zuo)(zuo)更加(jia)熱愛(ai)、能夠鼓(gu)勵(li)員(yuan)工(gong)(gong)提高工(gong)(gong)作(zuo)(zuo)的效(xiao)率。給員(yuan)工(gong)(gong)的贊美也(ye)要及時而有效(xiao)，當(dang)員(yuan)工(gong)(gong)工(gong)(gong)作(zuo)(zuo)表現很出色，主(zhu)(zhu)管(guan)應該立即給予稱贊，讓員(yuan)工(gong)(gong)感受到自己受到上司(si)的贊賞和認(ren)可(ke)。除了口頭(tou)贊賞，主(zhu)(zhu)管(guan)還可(ke)以使用書面贊美、對員(yuan)工(gong)(gong)一(yi)對一(yi)的贊賞、公(gong)開的表揚等形式鼓(gu)舞員(yuan)工(gong)(gong)士氣。