問 我(wo)有(you)時(shi)覺得(de)自己是一位嚴(yan)厲的(de)上(shang)司，對員工(gong)太過于嚴(yan)格，如果我(wo)經常贊美、表(biao)揚員工(gong)會不會更能激起他(ta)們(men)工(gong)作的(de)激情呢？

答(da) 贊(zan)美(mei)能(neng)夠使(shi)員(yuan)(yuan)工(gong)(gong)對(dui)自(zi)己更加自(zi)信、對(dui)工(gong)(gong)作更加熱愛、能(neng)夠鼓勵員(yuan)(yuan)工(gong)(gong)提高工(gong)(gong)作的(de)效率。給(gei)(gei)員(yuan)(yuan)工(gong)(gong)的(de)贊(zan)美(mei)也要(yao)及時而有效，當(dang)員(yuan)(yuan)工(gong)(gong)工(gong)(gong)作表(biao)現很出(chu)色，主管應(ying)該立(li)即給(gei)(gei)予稱贊(zan)，讓員(yuan)(yuan)工(gong)(gong)感受(shou)到(dao)自(zi)己受(shou)到(dao)上司的(de)贊(zan)賞(shang)和(he)認(ren)可(ke)。除了口頭贊(zan)賞(shang)，主管還可(ke)以使(shi)用書面贊(zan)美(mei)、對(dui)員(yuan)(yuan)工(gong)(gong)一對(dui)一的(de)贊(zan)賞(shang)、公(gong)開的(de)表(biao)揚(yang)等形式鼓舞員(yuan)(yuan)工(gong)(gong)士氣。